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Barry Harrell

Network Engineer/Voip Engineer

Executive Summary & Candidate Overview

Barry's career spans over three decades, during which he has held key roles in companies like FRONTIER, INC, SENOR, and SITA/EQUANT. His responsibilities have included network configuration design, troubleshooting, and project management, demonstrating a strong ability to lead teams and deliver successful outcomes.

Accomplishments and Key Performance Indicators (KPIs)
  • Successfully supported Cisco IP Telephony platforms and Genesys CTI call routing solutions for multiple locations, serving user bases ranging from 3000 to 20,000+.

  • Led projects for network implementations, VoIP migrations, and infrastructure upgrades, ensuring high network availability and customer satisfaction.

  • Provided second/third level technical support for Cisco Unity and Cisco Unity Connection applications on a worldwide basis, resolving complex technical issues and serving as a technical lead for large customer accounts.

Location and Travel
  • Open to: Relocation and On-Site Roles.

  • Compensation Seeking: Open to Review Upon Booked Meeting.

  • Position Seeking: Barry is seeking Senior roles related to network engineering, VoIP engineering, and project management.

Work Experience

Network Engineer/VOIP Engineer/Project Manager at FRONTIER, INC - Richardson, TX

  • Supported Cisco IP Telephony platforms and Genesys CTI call routing solutions.

  • Troubleshot router configurations and conducted debugging with Wireshark testing.

  • Managed projects for network configuration design and implementation.

Subject Matter Expert (Contractor) Cisco at SENOR - Richardson, TX

  • Provided second/third level technical support for Cisco Unity and Cisco Unity Connection.

  • Formulated technical action plans for analyzing and resolving end-to-end solutions.

  • Acted as a technical advisor on Cisco Unified Messaging, Unified Communications Manager, and Voice Gateways.

IPT Engineer/Lead Engineer at SENOR - Cleveland, OH

  • Provided customer access service delivery acceptance testing for Cisco Call Manager and Unity.

  • Facilitated efficient network implementations while maintaining high network availability.

  • Designed and implemented Cisco IPT platforms, including routing tables and dial plans.

IPT Engineer/Lead Engineer at Electronic Data System - SENOR - Fort Worth, TX

  • Provided customer access service delivery acceptance testing for Cisco IPT platforms.

  • Managed VoIP migrations and integration with existing systems.

  • Supervised infrastructure management, billing, and telecommunications.

Senior Network/VOIP Engineer at SCIENCE CORP - Fort Worth, TX

  • Tested high-speed circuits and configured Nodal site Telecom.

  • Managed network implementations and troubleshooting.

  • Installed and configured Avaya Communication Manager Servers.

Senior Network Engineer/NOC Manager at SITA/EQUANT - Dallas, TX

  • Managed a group of support engineers and provided technical training.

  • Facilitated network implementations and maintained high network availability.

  • Designed fiber topology, SONET layer, VoIP, VLAN, and MPLS architecture for the DC Net project.

Operation Manager at VOICETONES, INC - Arlington, TX

  • Managed M.I.S. help desk and guided the company's I/T strategy.

  • Supervised support group for PBX setup and voicemail integration.

  • Handled inbound overflow calls and trained support analysts on procedural and technical issues.

Texas Project Manager/Communications at MCI COMMUNICATION - Richardson, TX

  • Supervised the transmission and acceptance of call records.

  • Managed all phases of telecommunication projects, including WAN and LAN routes.

  • Interfaced with vendors, Local Exchange Carriers, and FCC for project management.


  • Certificate of Completion in ATM Troubleshooting from Northwest College.

  • Bachelor of Science from Columbia Pacific University, Mill Valley, CA.

  • Master in Tech Certification from National Cable Television Institute, Denver, CO.

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Barry Harrell
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