Jerad Stover

Senior VOIP Translations Engineer

Executive Summary & Candidate Overview

Jerad has a proven track record of maintaining, implementing, and managing VOIP translations projects. They excel in providing Tier 3 support, resolving complex routing issues, and ensuring timely resolution of voice-related trouble tickets. Jerad's leadership skills are evident in their ability to provide guidance to fellow engineers and teams.

Accomplishments and Key Performance Indicators (KPIs)

Jerad's accomplishments include successfully managing VOIP and translations projects, providing Tier 3 support, and resolving complex routing issues. They have played a crucial role in maintaining 911 databases, facilitating cutover of 911 traffic, and implementing new buildouts for virtual Sonus Ribbon platforms. Jerad's expertise in project management and resolving customer trouble tickets efficiently has significantly contributed to the success of various initiatives.

Location and Travel

Open to: On-Site, Hybrid, and Remote Roles.
Remote Roles: Willing to consider remote opportunities based on specific position requirements.
Compensation Seeking: Open to discussing compensation details upon scheduling a meeting.
Position Seeking: Seeking Senior Engineer roles in telecommunications, VOIP translations, and network management.

Work Experience

VOIP Translations Senior Engineer VERIZON WIRELESS - Aurora, CO, January 2015 to Present

Maintained and implemented translations, projects, and configurations for multiple vendor platforms.
Managed VOIP and translations projects for the mountain region, including load configuration for new features.
Provided Tier 3 support for complex routing issues and resolved voice-related trouble tickets in a timely manner.
Kept 911 databases updated and facilitated cutover of 911 traffic to Comtech vendors.
Provided leadership and direction to fellow engineers and teams.

Translations Engineer CRICKET COMMUNICATIONS - Greenwood Village, CO, March 2005 to January 2015

Maintained translations database and call routing for multiple markets across various vendors.
Provided project management and implementation for prefix/call traffic cuts, SS7 migrations, and new market launches.
Handled LERG and roamer updates and resolved customer trouble tickets efficiently.
Provided Lead/Tier 3 support for complex issues and supported VOIP migrations to SIP in all Huawei Cricket markets.